Privacy Policy

We may collect the following categories of information:

• Contact Information — your name, phone number, and email address
• Appointment Details — scheduling data, visit history, and recall dates
• Limited Health Information — only what is necessary to provide dental care and related services
• Communication Preferences — your opt-in status for SMS and email messaging

We do not collect sensitive financial data, government ID numbers, or any information beyond what is required to serve you as a patient.

Specifically, your information may be used to:

• Schedule, confirm, and manage your dental appointments
• Send appointment reminders and follow-up notifications
• Process payments and coordinate with your dental insurance provider
• Request completion of required intake or pre-visit forms
• Conduct standard healthcare operations including quality reviews and compliance

Communications you may receive after opting in include:

• Appointment Reminders — timely notifications before your scheduled visit
• Appointment Confirmations — confirmation of newly booked or rescheduled appointments
• Recall & Reactivation Messages — friendly reminders when you are due for a cleaning or follow-up
• Pre-Visit Form Requests — links to complete required paperwork before your appointment
• Important Practice Notifications — updates related to office hours, closures, or urgent patient communications

Information may be shared only in the following limited circumstances:

• Operational Service Providers — vendors such as appointment scheduling platforms or HIPAA-compliant messaging services, solely as necessary to deliver our services
• Legal or Regulatory Requirements — when required by law, court order, or to protect patient safety
• Treatment Coordination — with other healthcare providers involved in your care, with your authorization

All third-party service providers we work with are contractually required to maintain HIPAA compliance and handle your data with the same standard of care we apply internally.